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Imogen Modular Right Hand Standard Arm End Unit

Low slung and sumptuously deep, Imogen is a modular sofa with clean lines and modern details.

NOTE: For this model when you select foam with fibre wrap - we will provide Encore Fibre wrapped foam which will have a lot of fibre around the foam - giving you a comfy squishy feel.

Modular sofa system offering an array of different configurations.

Clean tailored lines highlighted with piping detail throughout accommodating an indulgent comfort. A sprung seat and back give a long lasting relaxed sit and support. This combined with either fibre or fibre wrapped foam seat cushions and fibre filled backs means the Imogen delivers indisputable loungabiltiy.

Available in fabric only.
Available with wood or brushed chrome legs.

NOTE: For this model when you select foam with fibre wrap - we will provide Encore Fibre wrapped foam which will have a lot of fibre around the foam - giving you a comfy squishy feel.

 

The IMOGEN is a low slung and deep modular sofa system offering an array of different configurations. Clean tailored lines highlighted with piping detail throughout accommodating an indulgent comfort. A sprung seat and back give a long lasting relaxed sit and support. This combined with feather wrapped foam seat cushions and feather & fibre filled backs means the IMOGEN delivers indisputable loungabiltiy. Available in fabric only. Available with wood or brushed chrome legs.

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Preconfigured Modules Sofas

  Height
(A)		 Width
(B)		 Depth
(C)		 Seat Height
(D)
Chaise End 93cm 289cm 190cm 48cm
Corner 93cm 290cm 290cm 48cm
Corner End 93cm 290cm 208cm 48cm
4 Seater 93cm 244cm 109cm 48cm
3 Seater 93cm 198cm 109cm 48cm
Footstool 48cm 110cm 86cm -

Modules Units

  Height
(A)		 Width
(B)		 Depth
(C)		 Seat Height
(D)
Standard
Arm Unit		 93cm 99cm 109cm 48cm
Large
Arm Unit		 93cm 122cm 109cm 48cm
Standard
Centre Unit		 93cm 82cm 109cm 48cm
Large
Centre Unit		 93cm 107cm 109cm 48cm
Corner Unit 93cm 109cm 109cm 48cm
Chaise Unit
(Left-Hand / Right-Hand)		 93cm 108cm 109cm 48cm

Imogen

Seat Cushions: Fibre or Foam with an Fibre wrap

Back Cushions: Fibre

All 3 and 4 seater products come with 2 scatter cushions and all corner products come with 3 scatter cushions as standard. The scatters cushions are feather filled and with come matching the fabric chosen on the sofa. If you for any reason need to change the scatter cushion to a fibre filling please contact us on 01225792333 and we can action this request.

All modules have sprung seats except corner which has webbing.

Please note that due to the size of the Imogen Chaise unit, some fabrics will result in a visible seam* where two pieces have been sewn together.
Click here for a full list of these fabrics.

* The seam will lay horizontally, approximately 36cm from the front edge of the chaise cushion.

Low slung and sumptuously deep, Imogen is a modular sofa system that offers an array of configurations. Clean, tailored lines are highlighted with piping detail and finished with a choice of wood or brushed chrome feet.

You can choose between fibre filled or fibre-wrapped foam interiors. 

Corner group and corner end models come complete with 3 piped scatter cushions to match the fabric of the sofa. Chaise-end, 3 and 4 seater models include a pair of matching piped scatters.

Low slung and sumptuously deep, Imogen is a modular sofa system that offers an array of configurations. Clean, tailored lines are highlighted with piping detail and finished with a choice of wood or brushed chrome feet.

You can choose between fibre filled or feather-wrapped foam interiors. Fibre is soft, squidgy and inviting but will need regular plumping and turning to maintain the look.

Feather-wrapped foam is created by wrapping high-density foam with a sumptuous duck feather jacket, it provides a firmer sit but will still require plumping. Corner group and corner end models come complete with 3 piped scatter cushions to match the fabric of the sofa. Chaise-end, 3 and 4 seater models include a pair of matching piped scatters.

We know you'll love your sofa or chair from The Lounge Co.
Protect it from stains and accidental damage from just £34.69 with our PremierCare Protection.

Delivery and Returns

Delivery

Will it fit?

We want to make sure that your delivery goes smoothly, so please check the dimensions of your furniture to ensure it can be delivered. You can use our handy Measuring Guide to make sure that your furniture will fit through your doors and manoeuvre around tight turns.

It is important that you measure lifts and staircases to ensure that furniture can be manoeuvred easily and without the need for it to be lifted above waist height.

Our delivery team can carry furniture up 3 flights of stairs or into lifts. If you live above the 3rd floor and there is no lift, delivery will be made to the ground floor. If this is not possible or there are any other access restrictions including road access, please let us know straight away.

♦ PLEASE NOTE THAT SOME ITEMS OF FURNITURE ARE OVER 85KG AND ONLY AVAILABLE FOR DELIVERY TO THE GROUND FLOOR, DETAILS OF ITEMS AFFECTED CAN BE FOUND BELOW

Model Description Weight
Orton 4 Door Sideboard 88.5 kg
Temperley Wide Sideboard 95 kg
Oldfield Wide Sideboard 90 kg
Bailey Wide Sideboard 91.5 kg
Bailey Highboard 105 kg
Dalston 180cm Dining Table 111.6 kg
Dalston Wide Sideboard 103 kg
Dalston Highboard 89.3 kg

How much is delivery?

To mainland British addresses:

Delivery charges:

Cushion(s) only £7

Furniture* (1 piece) £39

Furniture* (2 pieces) £89

Furniture* (3 or more pieces) £129

Sofa (1 + any cushions) £59

Sofas (2 + any cushions) £89

Sofa (2 or more + any cushions) + Furniture* (1 or more pieces) £129

* Furniture refers to any piece from The Lounge Co. Home Collection ('TLC Home Collection').

Please note: The following postcodes are subject to an additional delivery charge of £80, our customer service team will contact you once your order has been placed to collect the additional charge: AB, DD, FK, IV1 - IV39, KW1 - KW15, KY, PA1 - PA19, PH1 - PH41, PH49 - 50. Unfortunately we do not offer deliveries to Republic of Ireland, Northern Ireland, Scottish islands, Isle of Man, Isle of Wight, Scilly Isles, Jersey or Guernsey.

To mainland British addresses:

Delivery charges:

Cushion(s) only £5

Sofa (1 or more + any cushions) £69

Please note: The following postcodes are subject to an additional delivery charge of £80, our customer service team will contact you once your order has been placed to collect the additional charge: AB, DD, FK, IV1 - IV39, KW1 - KW15, KY, PA1 - PA19, PH1 - PH41, PH49 - 50. Unfortunately we do not offer deliveries to Republic of Ireland, Northern Ireland, Scottish islands, Isle of Man, Isle of Wight, Scilly Isles, Jersey or Guernsey.

Which company will deliver my products?

Cushion only orders will be delivered by a standard courier service on an all-day service.

For all soft furnishings products, we use Wincanton and Rhenus, both nationally respected delivery service, as our providers. Not only will they deliver your furniture to the room of your choice, they'll make sure it's securely put together, and remove all packaging - leaving your house nice and tidy.

For all cabinetry ('TLC Home Collection') products we use Rhenus, Items will be delivered to your room of choice but will require self-assembly.

For 'Sofa Beds' this will be delivered by Furmanac and will be delivered to room of choice and assembled.

Do you deliver on Saturdays?

Unfortunately, we are unable to offer Saturday delivery.

How long will delivery take?

Lead times vary depending on the product. When you order, we'll give you an estimated lead time for guidance only.
All of our sofas are handmade to order, and whilst we make every effort to ensure lead times are maintained, it's important to us that your furniture arrives with you in perfect condition, so occasionally we'll need to delay your order to make sure it meets our quality standards.

Our delivery partner will contact you to book delivery once they have received your furniture. If you are planning to remove your current furniture, we'd strongly recommend not doing so until you have a confirmed delivery date. Our delivery partner will provide an estimated delivery time slot on the day before delivery of furniture items. If you subsequently cancel the delivery or if you are not available to accept the delivery when our delivery partner arrives at your address within the agreed time slot, we reserve the right to charge you an additional re-delivery fee of £100, in addition to any delivery charge already paid.

Please note, if you purchase different products in the same order, the lead time will default to the longest one to ensure all products can be delivered together. This does not apply for stock items such as 'Speedy Sofas', 'Sofa Beds' or 'TLC cubed'. These items will be delivered within the stated lead time and any other items will follow.

We will keep your furniture for up to 4 weeks from when it is ready for delivery. After this, storage will be charged at £10 per week.

Lead times vary depending on the product. When you order, we'll give you an estimated lead time for guidance only.
All of our sofas are handmade to order, and whilst we make every effort to ensure lead times are maintained, it's important to us that your furniture arrives with you in perfect condition, so occasionally we'll need to delay your order to make sure it meets our quality standards.

Our delivery partner will contact you to book delivery once they have received your furniture. If you are planning to remove your current furniture, we'd strongly recommend not doing so until you have a confirmed delivery date. Our delivery partner will provide an estimated delivery time slot on the day before delivery of furniture items. If you subsequently cancel the delivery or if you are not available to accept the delivery when our delivery partner arrives at your address within the agreed time slot, we reserve the right to charge you an additional re-delivery fee of £100, in addition to any delivery charge already paid.

Please note, if you purchase different products in the same order, the lead time will default to the longest one to ensure all products can be delivered together. This does not apply for stock items such as 'Speedy Sofas' or 'TLC cubed'. These items will be delivered within the stated lead time and any other items will follow.

We will keep your furniture for up to 4 weeks from when it is ready for delivery. After this, storage will be charged at £10 per week.

Will my items be shipped together?

To make it more convenient, orders for multiple furniture items will be shipped together. The expected delivery time will become that of the item with the longest delivery estimate.

This does not apply for stock items such as 'Speedy Sofas', 'Sofa Beds' or 'TLC cubed'. These items will be delivered within the stated lead time and any other items will follow.

To make it more convenient, orders for multiple furniture items will be shipped together. The expected delivery time will become that of the item with the longest delivery estimate.

This does not apply for stock items such as 'Speedy Sofas' or 'TLC cubed'. These items will be delivered within the stated lead time and any other items will follow.

Can I delay the delivery of my order?

You can delay your order by choosing that option when you checkout, or simply call our customer service team on 01225 792 333, contact them via live chat or email: customercare@theloungeco.com

We will keep your furniture for up to 4 weeks from when it is ready for delivery. After this, storage will be charged at £10 per week.

Will you put my furniture where I want it?

For all soft furnishings products we will deliver your furniture to the room of your choice, they'll make sure it's securely put together, and remove all packaging - leaving your house nice and tidy.

For all cabinetry ('TLC Home Collection') products we use Rhenus, Items will be delivered to your room of choice but will require self-assembly.

For all soft furnishings products we will deliver your furniture to the room of your choice, they'll make sure it's securely put together, and remove all packaging - leaving your house nice and tidy.

Will you take my old sofa away?

We charge £66 per sofa to remove and we will arrange for our delivery team to take your sofa away with them. We can only take away the same amount of products as we deliver e.g. If you have 1 sofa delivered we can remove 1.

Please note we do not offer this service when you buy a 'Speedy Sofas', 'TLC cubed', Sofa Beds or 'TLC Home Collection'.

For any other questions regarding deliveries, please contact our customer service team on 01225 792 333, via live chat or by email: customercare@theloungeco.com

We charge £66 per sofa to remove and we will arrange for our delivery team to take your sofa away with them. We can only take away the same amount of products as we deliver e.g. If you have 1 sofa delivered we can remove 1.

Please note we do not offer this service when you buy a 'Speedy Sofas' or 'TLC cubed'.

For any other questions regarding deliveries, please contact our customer service team on 01225 792 333, via live chat or by email: customercare@theloungeco.com

What happens if my product is damaged?

Unfortunately on occasions the product may arrive damaged due to delivery or transit damage and in this case we will work to get a quick resolution for you.

If the packaging is damaged it must be reported to Customer Care on the day of delivery and recorded with the driver / delivery notes. We ask you to inspect the product when it is delivered for package damage and inspect the product once unbagged by the delivery team and report any damage to them and us straight away.

If there is damage to the product, not visible until unpacked, it must be reported to Customer Care within 24hrs.

Please note if you don’t report the damage within the timescales above we may refuse any claim for damage and cost of repair may be charged to you.

Returns

You have the right to cancel your order either before, or within 14 days of delivery.

Product must be returned to us in a saleable condition and we reserve the right to make reasonable deductions from the amount refunded to you if there are signs of wear and/or damage. We will process the refund due to you as soon as possible and, in any case, within 14 days of the day on which we receive the product back. In this case, we will refund the price of the product in full provided that there is no evidence of use. We will refund any money received from you using the same method originally used by you to pay for your purchase. There is no automatic right of return for any Clearance Item purchased from our showrooms as they are sold as seen. Your statutory rights are not affected.

We will pay the costs of return if the Products are faulty or misdescribed. In all other circumstances, including where you are exercising your right to change your mind, you must pay the costs of return. If you are responsible for the costs of return and we are collecting the Products from you, we will charge you the direct cost to us of collection which is £110 for furniture and other items will be quoted depending on size and weight.

If you return a product for any other reason (for instance, you have notified us because you claim that the product is defective), we will examine the returned product and [where we have not been able to provide a replacement or repair] will notify of your refund via telephone or e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case, within 14 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective product.

We may deduct any damage costs from your refund if the product is found to have any damage that is not reported to us in the above time scales under the damage section.

Please note for any collections/returns the product must be adequately packed before the courier arrives. The Courier will not take away the product if not packaged so please ensure the product is packed in its original packaging or a similar type. If the courier for any reason cannot collect due to no packaging, you may be charged for the cost of collection if they are required to return at another date.

How do I return an item?

If you wish to return an item, please contact our customer service team on 01225 792 333 with your order details. They will arrange a collection time to suit you.

Can I cancel my order?

If you change your mind, you have the right to cancel your order either before, or within 14 days of delivery.

Can I return my order to a store for a refund?

If you wish to return an item, it must be collected and cannot be returned to a store. Please contact our customer service team on 01225 792 333 who will arrange your return.

For any other questions regarding returns, please contact our customer service team on 01225 792 333, via livechat or by email: customercare@theloungeco.com

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© 2023. The Lounge Co. (Furniture) Limited (FRN 831219) is an Appointed Representative of Consumer Credit Compliance Limited who are authorised and regulated by the Financial Conduct Authority (FRN 631736).
The permissions of Consumer Credit Compliance Limited as a Principal firm allow The Lounge Co. (Furniture) Limited to undertake credit broking. The Lounge Co. (Furniture) Limited acts as a credit broker and not a lender and do not receive a fee for the introduction.

© 2024 The Lounge Co. (Furniture) Limited t/as The Lounge Co offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Credit is provided subject to affordability, age and status.

© 2024. The Lounge Co. (Furniture) Limited t/as The Lounge Co offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Credit is provided subject to affordability, age and status.