INFORMATION ABOUT THIS TEMPLATE
We don't rent or trade information about you with other organisations and businesses.
THE TYPES OF PERSONAL DATA WE COLLECT
We may collect the following information about you:
HOW WE USE PERSONAL DATA
The information we collect may be used to:
WHO WE SHARE PERSONAL DATA WITH
We may also share your personal information with:
We will not otherwise disclose your personal information to anyone else.
We will not sell or rent our customer data to other organisations for marketing purposes.
TRANSFERS OF PERSONAL DATA
HOW WE PROTECT PERSONAL DATA
We recommend that you:
HOW LONG WE KEEP PERSONAL DATA
You have the right to:
access your personal information
rectify your personal information
erase your personal information
stop or limit our processing of your personal information
not be subject to automatic decision making
THE LEGAL BASIS FOR USING PERSONAL DATA
We are required to set out the legal basis for our ‘processing’ of personal data.
We collect and use your personal data because is it necessary:
HOW TO CONTACT US
LINKS TO OTHER WEBSITES
This Policy was last updates in [ADD MONTH AND YEAR].
WHAT ARE COOKIES?
Cookies are used on all versions of our websites and in our website applications.
WHAT INFORMATION IS COLLECTED?
To help you understand cookies better we have outlined some of the main types below:
These cookies are set by the domain (or sub-domain) for our websites in your web browser.
For details of the Third-Party Cookies we use please see our COOKIE LIST.
HOW LONG IS THIS INFORMATION KEPT?
Generally, we only keep cookies for the duration of your visit to websites.
Please see our COOKIE LIST for more information.
HOW ARE COOKIES MANAGED?
You have different options to manage the cookies on your computer or device.
WHAT ARE COOKEIS USED FOR?
HOW DO I DISABLE OR DELETE COOKIES?
If you want to disable cookies you need to change your website browser settings.
We have included instructions on how to do this for the most popular browsers below:
Microsoft Internet Explorer:
WHAT HAPPENS IF I DISABLE COOKIES?
If you disable ALL cookies, you will be unable to complete a purchase on our websites.
LAST UPDATED: DATE
The following Cookies are all used for analytical and targeting purposes:
Google Tag Manager
Facebook Custom Audiences
LAST UPDATED: DATE
To mainland UK addresses:
Delivery charges for furniture (other than clearance) are £40 for one item and £60 for more than 1 item.
For cushion orders, there is a delivery charge of £7.
For rug orders, there is a delivery charge of £15.
For clearance items, there is a delivery charge of £60.
Please Note: An additional £80 charge will be applied for deliveries to Scottish Highlands. For deliveries to UK addresses other than mainland Britain (for example, the Scottish islands, Isle of Man, Isle of Wight, Scilly Isles, Jersey, Guernsey and excluding Northern Ireland) charges will vary based on these locations and we will contact you once order is placed with a final delivery charge. We do not offer deliveries to Republic of Ireland or Northern Ireland.
Our delivery partner will provide an estimated delivery time slot 36 hours before delivery of furniture items. If you subsequently cancel the delivery or if you are not available to accept the delivery when our delivery partner arrives at your address within the agreed time slot, we reserve the right to charge you an additional re-delivery fee of £100, in addition to any delivery charge already paid.
Due to the impact of Covid-19 on our suppliers and production, our delivery times are currently a little longer than usual. Products with in-stock fabrics will be delivered in approximately in 12-14 weeks. Out of stock fabrics will take an additional 6 weeks.
For clearance items, delivery can typically be around two weeks but you will be contacted by our delivery partner to arrange delivery as soon as possible.
If you change your mind, you have the right to cancel your order either before, or within 14 days of delivery.
If you wish to return an item, please contact our customer service team on 01225 792 333 with your order details.
Read our full Delivery & Returns policy here.